— FIVE SERVICE CONCEPTS —

1SERVICE EFFICIENTY
Provide 24 hours technical support
2SERVICE GOAL
Customer's needs are the goal of our work
3SERVICE COMMITMENT
One year warranty,lifetime maintenance
4SERVICE PRINCIPLE
Safeguard the interests of customers,adhere to the principle of honest service
5SERVICE TENET
Focus on customer needs,the pursuit of customer satisfaction,is our responsibility

DINGHONG ELECTRIC TECHNOLOGY

Luoyang dinghong Electric technology co., Ltd has always been "sincere customer service" concept, in line with the "customer satisfaction as the purpose" spirit of service, strictly in accordance with the contract requirements and product technical specifications to provide customers with comprehensive service, to meet the needs of users.

The company now has more than 10 service engineers, implements lifelong maintenance service for the buyer purchased equipment, customers can contact with the engineer phone 24 hours a day, after a user fault notice, after-sales personnel response within 2 hours, after receiving the customer calls can be arrived in customer site within 12 hours, timely troubleshooting, to resume production.